Check prerequisites before taking action
Wallet restoration typically requires correct recovery credentials and sometimes the right account derivation or network selection. An empty asset display does not necessarily mean the assets are gone.
- 01
Stage 1
Prepare a trusted device and verify the completeness of your offline phrase.
- 02
Stage 2
Open the restore flow through verified software, never a website popup.
- 03
Stage 3
Enter credentials in the correct order and set a new local unlock method.
- 04
Stage 4
Inspect restored accounts, networks, token visibility, and on-chain history.